Care & Instructions

Caring for Your AIFEX Icemaker

Thank you for choosing AIFEX—where everyday convenience meets high-performance design. To ensure your icemaker delivers optimal results and serves you reliably for years to come, please follow the care and instruction guidelines below.

General Care Tips for AIFEX Icemakers:

Read the Manual First
Each AIFEX icemaker comes with a user manual specific to your model. Always consult it for safety information, setup guidance, and maintenance instructions before first use.

Routine Cleaning
Clean your icemaker regularly to maintain ice quality and prevent mineral buildup. Use a soft cloth and mild detergent to wipe down the exterior. For internal cleaning, follow the cleaning cycle instructions provided in your manual.

Unplug Before Cleaning
Always disconnect your icemaker from power before performing any cleaning or maintenance to avoid electrical hazards.

Maintain Proper Ventilation
Ensure your icemaker is placed in a well-ventilated area. Do not block air vents, and keep it away from walls to allow proper airflow.

Avoid Overfilling
Do not exceed the water fill line. Overfilling can lead to poor performance, leaks, or damage to internal components.

Professional Servicing Only
For complex issues or repairs, contact a qualified technician or our customer support. Do not attempt to dismantle the unit yourself—this can void your warranty and pose safety risks.

Avoid Extreme Conditions
Keep your icemaker indoors and away from direct sunlight, heat sources, or freezing temperatures. These conditions can affect performance and durability.

Specific Usage & Maintenance Tips:

Cleaning the Ice Basket & Water Tank

  • Empty and rinse the ice basket daily.

  • Refill with clean, filtered water for the best ice quality.

  • Clean the tank weekly to prevent scaling or buildup.

Descaling Your Icemaker
If you notice slower performance or cloudy ice, it's time to descale your unit. Use a vinegar-water solution or a recommended descaling agent, following your model’s instructions.

Usage Reminders

  • Only use potable water.

  • Avoid using sparkling or flavored water.

  • Run a full cleaning cycle before first use or after long storage periods.

Troubleshooting Tips:

Icemaker Not Powering On

  • Ensure the unit is plugged in and the outlet is working.

  • Check for any tripped breakers or blown fuses.

  • Refer to the manual for model-specific troubleshooting.

Ice Production Slower Than Usual

  • Check for scale buildup and clean if necessary.

  • Ensure proper ventilation and room temperature between 50–90°F (10–32°C).

  • Verify that the water reservoir is filled and the unit is level.

Unusual Noises

  • Some noise during operation is normal.

  • Loud or irregular sounds may indicate a need for cleaning or servicing.

Safety Guidelines:

  • Never operate your icemaker near flammable materials.

  • Keep cords and plugs dry at all times.

  • Do not use the appliance outdoors unless explicitly designed for it.

  • Keep the unit out of reach of children when in use.

  • Follow all warnings and instructions in the user manual.

Need Help?

For any questions, issues, or support, don’t hesitate to contact our team. We’re here to keep things running smoothly.

Email: support@aifex.shop